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A dental practice owner recently promoted a dental assistant to lead assistant. This new lead assistant has no prior experience and some existing team members feel she’s not pulling her weight. Jason Tanoory discusses the challenges of managing two roles, dividing responsibilities, and creating clear communication for a successful transition.
Recent Episodes
165: Do You Own a Business… or Just a Very Expensive Job?
164: What Comes After Success?
163: Why Associates Get Territorial With Patients and What It’s Really Telling You
162: Building a Practice Associates Never Want to Leave
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