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In this focused coaching call, we tackle two critical leadership challenges in dental practices: how to handle a misaligned lead hygienist and what to do with underperforming associates.
First, we unpack the emotional and strategic steps for demoting a team member who no longer wants a leadership role—without hurting culture or morale. Then, we shift to actionable strategies for managing low-producing associates, including setting clear goals, using data-driven scorecards, and improving case acceptance through coaching and video reviews.
If you’re navigating tough conversations and team performance issues, this episode offers practical tools and real-world insight to help you lead with clarity and confidence.
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151: Peek Behind the Curtain… Full recording of Session 1 of the Servant Leadership Course
150: Checklists, Assistants Getting Up Again, and Teenagers Cleaning Their Room
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Have a question or a challenge with your dental practice? Join me on The Dental Lighthouse Podcast! We'll discuss your concerns, share ideas, and find practical solutions together. Use the button below to request to be on the show!
