The Dental Lighthouse Blog
Recent Posts
Accountability Without the Drama: Coaching Your Team to Win
Avoiding conflict is human, but in a dental practice, avoiding accountability hurts patients, culture, and profitability. Here’s how to address two common pain points—cell phone use at the front desk and timecard honesty—with empathy, clarity, and systems.
Hiring for a Startup—When You’re Already Busy
What happens when your current practice is bursting, and your ground-up flagship is weeks from opening? Learn the real calculus of staffing a startup—without overhiring, underdelivering, or losing your mind.
Stop Chaos at Checkout
If your front desk is chasing doctors for answers, claims are getting kicked back, or treatment plans feel murky, you don’t have a people problem; you have a systems problem. Let’s break down a deceptively simple tool that tightens communication, boosts case acceptance, and cleans up insurance: the clinical route slip (or routing slip), specifically, the back of the slip.
How to Run Quarterly Meetings Your Team Will Actually Love
Quarterly meetings aren’t just calendar filler. They’re the backbone of alignment, momentum, and culture. Here’s how to design a quarterly meeting your team will feel good about, and follow through on.
Coaching Through Conflict Avoidance in Hygiene
Coaching Through Conflict Avoidance in Hygiene Every practice owner eventually faces this specific issue. The young hygienist, fresh out of […]